Pop-A-Lock of Northern New Jersey · Effective July 2, 2026
Pop-A-Lock of Northern New Jersey ("we," "us," or "our") operates an internal text-messaging program used to notify our technicians and managers about job dispatches during their shifts. This policy explains what information the program uses, how we use it, and your choices. It applies only to our SMS/text messaging program.
Our dispatch system sends operational text messages and automated voice calls to on-shift technicians and their managers — for example, an alert that a new service call has been assigned to a technician, and follow-up "wake-up" reminders that escalate to a manager if a dispatch has not been acknowledged. These are operational, work-related messages. We do not use this program to send marketing or promotional messages.
We do not sell, rent, or share the mobile phone numbers or SMS opt-in information of message recipients with any third parties or affiliates for their marketing or promotional purposes. Mobile information is used solely to operate this dispatch messaging program. We share it only with the messaging service providers that deliver the messages on our behalf (such as our SMS/voice carrier), and only as needed to send the messages you have agreed to receive.
Message frequency varies based on shift schedules and dispatch activity. A technician may receive messages when a job is assigned to them and when a dispatch is escalated; on a busy shift this may be several messages, and on a quiet shift, none.
Message and data rates may apply. Any charges are billed by your mobile carrier under your own plan; we do not control or reimburse those charges.
Recipients are employees of Pop-A-Lock of Northern New Jersey, and these messages are sent to company-owned phones issued to them for their work. Employees consent to receive these operational dispatch messages on their company phones as part of their job duties. Consent to receive these messages is not a condition of any purchase.
We may update this policy from time to time. The current version is always posted at this page, with the effective date shown above.
Pop-A-Lock of Northern New Jersey
Email: info@popalocknj.com
Phone: 973-839-2335